Terms & Conditions

Please read our terms and conditions carefully before browsing or using our services as they outline important information regarding your legal rights and obligations as a customer under which you are allowed to access or use our website. These include various limitations and exclusions and a binding arbitration agreement and class action waiver

By visiting or using our Website and/ or purchasing something from it, you engage in our Service and agree to be bound by the following Terms, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms shall apply to all users of the Website, including without limitation users who are browsers, buyers, sellers, and/ or contributors of content

Please ensure to check regularly for updates to these terms and conditions. Your use of the Service indicates that you agree to the Terms outlined in this document. Your continued use of the Service also means you are agreeing to any updates that might be made to these terms and conditions. If you do not agree with any of these terms, please do not access the Website and do not use any of the Service.

You must be over 18 years of age or reached the legal age as set in your place of residence to use the Website and the Service. The Website, Service and Content are not intended for children or adolescents under the legal age. We do not want nor is our intention to solicit and knowingly collect information for this type of audience. If you are below the legal age, you are forbidden to use the Service.


Intellectual Property Rights

Unless otherwise indicated, the Website is our proprietary property and the Content and the Marks are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. This refers to all non-tangible assets and any corresponding property rights under the laws of any jurisdiction including but not limited to creative works, designs, symbols, literary and artistic works, images, trade secrets, proprietary data, like customer lists and all products developed in whole or in part by us. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms, no part of the Website and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission from us.

Provided that you are eligible to use the Website, you are granted a limited license to access and use the Website and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Website, the Content and the Marks.


User Accounts

The Service require you to register and create an account. You agree to provide, maintain and update information about yourself. We reserve the right to validate your provided account information at any time. We will activate or reject your account at our sole discretion and based on our review on your provided information. If we approve your account, it will be made publicly visible and searchable via the Website.


As a Seller, your account on the Website enables you to create your personalized profile and store and advertise and promote your products to Buyers, communicate directly with them with regards to enquiries, sell products, receive payments, send messages or share User Content with them.

On registering for an account, you will be required to provide an email and choose a password for your account. You are entirely responsible for the security and confidentiality of your email and password, and agree not to share these details with any person who is not authorized to use your account. You also agree to promptly notify us of any unauthorized use of your username, password, other account information, or any other breach of security that you become aware of involving or relating to the Services. In addition, you agree to exit from your account at the end of each session.

By using the Website and the Service, you confirm and warrant that.

  • you have the legal capacity to enter into a legally binding contract and you agree to comply with these Terms and Conditions;
  • you are not under the legal age;
  • you will not access the Website through automated or non-human means, whether through a bot, script, or otherwise;
  • you will not use the Website for any illegal or unauthorized purpose;
  • your use of the Website will not violate any relevant Applicable Laws.

We may suspend or terminate your account and your ability to use the Service for failure to comply with these Terms or any special terms related to a particular service, for infringing copyright, or for any other reason whatsoever. We have the right to refuse any and all current or future use of the Website or the Service (or any portion thereof). If your account is terminated for any reason, you will be prohibited to re-register or reapply for another user account without our written permission.


Prohibited conduct

Examples of prohibited conduct when using the Website or the Service, but not limited to, are below.

  • using the Service and/or User Content in contradiction with established rules as shown “User Accounts” and “Our Services” sections of these terms and conditions;
  • breaching any Applicable Laws;
  • selling or otherwise transferring your user account and profile;
  • tricking, misleading or soliciting another user's personally identifiable information, account name, password or other account information;
  • fraudulently billing or attempting to fraudulently bill any Buyer;
  • misrepresenting your information, including by representing another person's profile, or parts of another person's profile, as your own;
  • falsely attributing statements to any Urs & Mine representatives;
  • making improper use of our support services or submit false reports of abuse or misconduct;
  • directly or indirectly, advertising or promoting another websites, products, or services;
  • attempting to or interfering with or compromising the system integrity or security or deciphering any transmissions to or from the servers running the Website;
  • reverse engineering, decompiling, disassembling or otherwise attempting to obtain the Website source code;
  • using any robot, spider, scraper, or other automated means to access the Website for any purpose without our express written permission.

Your failure to comply with our conduct expectations or any other terms of these Terms and Conditions, may result, at our sole discretion, in the deletion or removal of your User Content from the Website, suspension or termination of your Buyer and/or Seller account and suspension or termination of your right to use Urs & Mine.


Availability and Security of Service

We are committed to make the Website a highly available service for you to reply upon. However, you acknowledge that it is not possible for us to completely guarantee the provision or availability of the Services or that the Website will always be available and uninterrupted. You also acknowledge that the Website and the Service is run over the internet and that the internet is generally an insecure public network, which means that there are inherent risks thereof.

We will employ credible efforts to guarantee the security and integrity of all users' data and that the Website and Service are available 24 hours a day, 7 days a week. Upgrades, maintenances, emergency repairs, and telecommunication failures may prohibit the availability of the Website and Service. You agree that we are not going to be responsible for any incident that may happen to you or any other party for any discontinuance, suspension, amendment, or lack of availability of the Website and Service.

You will make sure that your internet enabled device and telecommunications systems carry the appropriate anti-virus software necessary to minimize the risk of any harmful viruses infecting your internet enabled device. For the avoidance of doubt, Urs & Mine shall not be responsible for any security issues that you face as a result of connecting to the Website via an unsecured network.

Access to the Website is permitted on a temporary and “AS IS” basis. We may suspend, withdraw, discontinue or change all or any part of Service without notice. We will not be liable to you if for any reason the Website is unavailable at any time or for any period.


Refund Policy

Urs & Mine handles refunds on a case-by-case basis. Our experienced customer service team thoroughly review each case, complaint and query to determine if a refund is warranted. If you feel you're entitled to a refund, please get in touch with our customer service team.


Disclaimer and Limitation of Liability

The Website and Service are provided "AS IS" and without warranties of any kind. To the fullest extent permissible pursuant to Applicable Laws, we disclaim all warranties, express or implied, including accuracy, completeness, availability, security, compatibility and noninfringement. We do not warrant that the Service will be error-free, that the Website and/or Service is/are fit for your purposes, that access thereto will be uninterrupted, that defects will be corrected, that the Service is free of viruses or other harmful components, or that the Website and Service are fully secure of breach. You hereby irrevocably waive any claim against us with respect to any information you provide to Third-Party Websites (including credit card and other personal information).

Under no circumstances, including negligence, shall we be liable to you or any other person or entity for any direct, indirect, incidental, special or consequential damages that result from the use of, or the inability to use, the Service, or the conduct or actions, whether online or offline, of any user of the Service or any other person or entity. In no event shall our total liability to you for all damages, losses and causes of action whether in contract, tort (including negligence) or otherwise exceed the amount paid by you, if any, for accessing or participating in any activity related to the Service. Moreover, under no circumstances shall we be held liable for any delay or failure in performance resulting directly or indirectly from an act of force majeure or causes beyond our reasonable control.

You hereby agree to take full responsibility and utterly indemnify and hold harmless Urs & Mine for any cost, expense, loss, damages, claims, demands and liabilities, including reasonable attorneys' fees and expenses howsoever caused that may arise in relation to:

  • your uploading, posting, downloading or accessing of any content, including User Content, material and/or other information;
  • any use of the Website or the Service;
  • breach of these Terms and Conditions;
  • your violation of the rights of another user or a third party, including but not limited to their intellectual property rights or privacy rights;
  • any overt harmful act toward any other user of the Website and Service with whom you have connected via Urs & Mine;

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

You are solely responsible for all your communications and interactions with other individuals. You understand that we cannot and do not assure that other users are or will be complying with all or any of the provisions of these Terms.

The limitations, exclusions and disclaimers in this section and elsewhere in these Terms apply to the maximum extent permitted by Applicable Laws.

We make no claim that Website or Service are appropriate or available for use in any particular location. Those who choose to access the Service do so on their own initiative, agree to these Terms and Conditions and are responsible for compliance with all Applicable Laws, including any Applicable local Laws.

We reserve the right, but do not assume the obligation, to investigate any potential violation these Terms and Conditions and to remove, disable access to, or modify any user accounts and/or User Content from the Website. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of these Terms and Conditions.

If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed dissociated from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.



We take your privacy seriously and we respect your data privacy and protection rights, and recognize the importance of protecting the personal information we collect about you. Please refer to our Privacy Policy to find out more about how we collect, use, store and disclose your personal information and what your rights are.